Universal gift card – Conditions

Redeem within 24 months. Then activate within 12 months and enjoy seven days of access from first activation.

The buyer receives a printable PDF card by email. The recipient chooses the city, game and language when redeeming.

Choose one game approved for sale at redemption. Pilots are excluded. One card covers one team, subject to the selected game's team-size limit. No top-up is required; this is not a cash balance.

For an unused gift card, you may withdraw within 14 days of purchase. Other mandatory consumer rights remain unaffected.

For EU/EEA consumers. Contact us for business purchases.

The card is transferable before redemption. Review your choice before confirming. Contact us for a mistaken redemption, discontinued game or delivery issue. Mandatory consumer rights remain unaffected.

Withdrawal information and form · Terms

hello@citymysterytrail.com